Orders placed Tuesday - Sunday are shipped out on Mondays from Toronto, Canada ✈️✨
Thanks for purchasing products at mooneyesart.com!
Due to the nature of my business and products I sell, I am unable to provide refunds unless there is a problem with the product. Products damaged while in transit are rare as I do my best to package them safely – however if your product arrives substantially damaged in the mail, kindly send me a message and photographs of the damaged product as soon as possible. Depending on the shipping method purchased, some shipping methods may include insurance through Canada Post (up to $100).
In some cases, I may even be able to offer a replacement of your product if it has been damaged. However, this is limited to the following categories ONLY: Prints (small & large), Patches, Accessories, and Stickers. Paintings, personalized commissions, and apparel cannot be replaced as these are unique items which only (1) are made of.
Thank you very much for your cooperation and understanding, and I appreciate you supporting my small business! For any questions, do not hesitate to contact me.