FAQ

When will my order be shipped?

Your order will be sent out within 2 – 5 business days after it’s been placed. Generally, I send orders out 1 – 2 times per week (usually Mondays/Fridays). I’ll send you an e-mail with a photo of your package on the day it’s sent out.

How long will it take my order to arrive?

Currently, delivery times are delayed due to COVID-19. Estimated order times are as follows:

1 – 3 weeks within Canada, and 2 – 6 weeks to the US (at the moment I am not shipping stickers internationally).

My order hasn’t arrived! Did it get lost in the mail?

In very rare instances do orders get lost in the mail! If an order happens to get ‘stuck’ somewhere, it’s usually mailed back to me after a month or two. If you have not received your order within 3 months after the “shipped on” date (the date I sent it to you), kindly contact me via my contact form and I will be happy to assist you!

Am I able to add tracking to my order?

At the moment, I only send my orders out via untracked, standard lettermail – this is to keep the cost low for you, as Canada Post tracked shipping costs upwards of $12 CAD. However, you can purchase tracking via my Etsy shop if you prefer!

Any other questions can be sent to me via my contact form here. 🙂